Tessitura Network Primary Objectives / Goals

• Provide Tessitura users with the software support, education and resources they need to assist in running their day-to-day organizations.
  
• Member organizations direct the level and quality of support and guide the future development of Tessitura.
  
• Further develop Tessitura software with ongoing enhancements to meet the combined needs of Tessitura Network members.
  

Tessitura Network Business Approach

• "Right Size" the Network and keep fixed overhead and costs to a minimum.
  
• Members approve the budget and the costs are apportioned based on the number and size of licensees.
  
• True "Network" with users sharing expertise and knowledge in a cooperative fashion with peers.
  
• Use of web-based automated support tool for issue reporting and knowledge base access.
  
• User group meetings twice per year.
  
• Two new releases per year with functional enhancement requests coming primarily from members.
  
• Network support, development and administrative staff is highly experienced and focused on member and software requirements

Tessitura Network Benefits

• A practical alternative to what can be adversarial relationships in traditional software companies.
  
• Avoidance of loss of control over the future of this mission critical software.
  
• Co-op concept within formal entity with business, arts and technical experience guiding operations.
  
• Nonprofit status assures that the support entity will not be a recurring profit center as it is for many traditional software companies.
  
• Self-sustaining, self-perpetuating financial structure, dues formula and co-op "business model" creates long term assurance of ongoing success.