Benefits

The unparalleled nature of the Tessitura integrated software application provides a customer focused, user friendly, productivity improving environment in which data flows seamlessly between ticketing operations, development & fundraising and marketing. Customer service is enhanced constituent relationships are improved, development campaigns can be highly organized, fund raising productivity is boosted, marketing is made more efficient, data entry is reduced, data transfer labor is eliminated and the financial systems and organization managers receive the general ledger, performance reporting, sales and budgeting information they require on a real time basis. Marketing and fund raising targeting can be done based on any criteria, attribute or data point in the system. All data is maintained in complete synchronization on a real time basis.

Value

• Tessitura is totally concerned with the customer and captures every touch point with every customer and potential customer.
  
• Tessitura is just as focused on development and fund raising as it is on ticketing and box office operations.
  
• Utilizes current technology with a user-friendly consistent graphical presentation.
  
• Runs on standard servers, low cost PC's, and uses a widely accepted, cost-efficient Microsoft SQL Server database.
  
• Is proven for multiple seasons by demanding arts organizations.
  
• Enhances and enables productivity improvement throughout the organization.
  
• Drives ticket sales and puts the right customer in the right seat.
  
• Has flexible pricing functionality to enable revenue enhancement practices.
  
• Assists users in improving customer service.
  
• Provides tools for users to boost fund raising.
  
• Allows marketing to be precisely targeted and more efficient.
  
• Reduces data entry.
  
• Eliminates manual or scheduled data syncing and data linking of multiple databases.
  
• Architecture allows for multiple business units and reporting for different presenters.